5. Meets agency participatory expectation Adheres to all agency and departmental policies and procedures Participates in quality assessment and improvement activities as requested Adheres to the highest principles of patient and client confidentiality Adheres to established safety policies, procedures and precautions; identifies potential or actual unsafe situations in th

Under the supervision of the Directors of Patient Services and the Referral Supervisor, the Referral Coordinator is responsible for the processing of insurance referrals, professional communication with both internal and external clients, the registration and documentation of patients at check in as needed, and the provision of excellent customer service. Representative D

Under the supervision of the Facilities Manager, the Mailroom & Facilities Associate manages the mailroom and provides assistance in support of the maintenance, repair and operations for all sites of the health center. 1. Oversees & maintains mailroom services Sorts mail from post office Sorts and delivers internal mail in a timely manner Delivers all boxes and packages t

Under the supervision of the Director of Patient and Financial Services, the Financial Assistance Specialist is responsible for the registration and documentation of patients eligible for financial assistance, and the provision of excellent customer service. Representative Duties Register, Document, and Maintain Patients Eligible for Financial Assistance Meet with uninsur

The National LGBTQIA+ Health Education Center (Ed Center) provides educational programs, resources, and consultation to healthcare organizations with the goal of increasing access to and optimizing quality, cost effective health care for LGBT people. The center offers online and in person trainings, individualized technical assistance and publications for all health cente

Under the direction of The Fenway Institute's Associate Medical Director and the Clinical Research Operations Manager, the Study Coordinator will work with staff in the BioMedical Research Program at The Fenway Institute to support and implement clinical trials funded by a government agencies and/or industry sponsors. Please note that TFI works on multiple projects and wi

Under the direction of the Medical Records Supervisor, the HIM Specialist I provides support to the Medical Records department by scanning documents into the Electronic Medical Record (EMR) and routing scanned information to the appropriate provider. In addition, the HIM Specialist I will respond to requests for medical records by releasing/obtaining records when appropri

Under the general supervision of the Manager of Integrated Behavioral Health Services, the Behavioral Health Specialist with specialty in evaluating and treating substance use disorder (SUD) provides and coordinates support, harm reduction strategies, counseling, advocacy and referrals to community resource services to patients of Fenway Health diagnosed with substance us

Under the direction of the nurse manager, and as a member of the care team, the Call Center Triage Nurse (LPN) will be responsible for handling high volume calls from patients, medical facilities, and healthcare agencies to assist with acute concerns, medication questions, post visit questions, and other care concerns and coordination that warrant timely triage by a nurse

Under the direction of the nurse manager, and as a member of the care team, the Call Center Triage Nurse will be responsible for handling high volume calls from patients, medical facilities, and healthcare agencies to assist with acute concerns, medication questions, post visit questions, and other care concerns and coordination that warrant timely triage by a nurse. Repr

Reporting to the Chief Operating Officer and part of the Leadership Committee, the Director of Nursing is responsible for planning, organizing, implementing, and directing all nursing and medical assistant services at Fenway Health, as well as overseeing primary care, specialties, infection control, central sterilization processing, and occupational health for the entire

The Public Health/MAT Nurse (RN) provides nursing services to two key areas at Fenway Health patients enrolled in Fenway Health's Medication Assisted Treatment (MAT) Program, and clinical public health prevention programs, primarily Access Drug User Health's low barrier walk in medical clinic. The RN will use a harm reduction and trauma informed approach to provide specia

Collaborates with the patient's provider, specialist providers, and other members of the care team to improve patient outcomes through a patient centered care plan incorporating patient engagement and education to promote health and prevent injury, illness, and disease exacerbation. Provides competent, compassionate nursing care based on the nursing process, clinical reas

Collaborates with the patient's provider, specialist providers, and other members of the care team to improve patient outcomes through a patient centered care plan incorporating patient engagement and education to promote health and prevent injury, illness, and disease exacerbation. Provides competent, compassionate nursing care based on the nursing process, clinical reas

Collaborates with the patient's provider, specialist providers, and other members of the care team to improve patient outcomes through a patient centered care plan incorporating patient engagement and education to promote health and prevent injury, illness, and disease exacerbation. Provides competent, compassionate nursing care based on the nursing process, clinical reas